Comac Retail Property Group provide Landlords with a comprehensive management platform providing excellence in Property Management, Leasing, Financial Management, Facility Management and Marketing. Systems and reports over time have eroded the value of quality property management. As important as these are, they are aides to good management.

Financial Reporting

Accuracy and timely reporting is a non negotiable. We use Yardi as our Financial Management software, a cloud-based Windows platform that is mobile and can be used just as easily on site or remotely. Some of the reports we are able to deliver include (but are not limited to):

  • Income and Expenditure Budgets

  • Tenant Invoices

  • Collection of all rentals and monies due

  • Monthly Management Reports

  • Tenancy Schedules

  • Lease Administration

  • Critical Dates & Notification Tracking

  • Trust Account & Associated Auditing

We proudly process all of our financial data in Melbourne and discourage the use of offshore labour that results in poor standards and delays.

Leasing / Vacancies

Comac Retail Property Group has a solid reputation when it comes to leasing. Unlike other agencies that predominantly adopt a scatter gun approach with no focus on mix and tenant viability/sustainability, Comac will review each asset to deliver for you:

  • Right Usage

  • Right Tenant

  • Right Location

This results in a sustainable tenant at realistic occupancy costs that proactively promote their business and engage with the Centre/s and its promotions. Having this strategic approach maximises rental income and asset value for the Landlords, delivering moderate capital costs whilst ensuring the aesthetics and sustaining the value of the asset.

Arrears

Comac Retail Property Group will work with tenants and landlords alike for sound solutions whether that be via abatements, payment plans, assignments or exit strategies.

Critical tenants would be assessed for their value and viability from the following:

  • Tenancy mix - Usage

  • Current sales and capacity for growth

  • Capital - financial viability of Tenant

  • Capital Invested - Landlord

  • Centre participation (marketing initiatives)

  • Viability for sale/assignment

  • Remaining lease term

  • Potential mediation (SBC)

Trade Area Analysis

A key in any asset strategy is understanding the Centres trade area and characteristics. This assists with the Leasing and Marketing of the Centre. It is imperative with increase competition from online sales and diverse ethnicity and financial dynamics that every Centre understands its point of difference.

We utilise GapMaps software to provide a detailed insight into each property. We can identify:

  • Defined trade area boundaries

  • Trade area population

  • Supportable retail by area

  • Retail spend capability

  • Population growth forecasts

  • Demographic profiles by individual and households

We analyse the data and findings and interpret what this means for each asset. The results drive tenancy mix, projected sales and subsequent rents.

Risk Compliance

Comac use LinkSafe as our contractor management program. A cloud-based system that puts the responsibility back onto the contractor rather than taking up valuable resources that can be better utilised.

Inductions are tailored to each workplace, taking into account site and organisational policies, procedures and practices. LinkSafe makes inductions for contractors, employees and volunteers easy with their user-friendly, 24/7 access, online induction system. Safety awareness and compliance improvements are effortlessly achieved with programmed verifications, record-keeping and automated expiry and renewal monitoring.

LinkSafe induction benefits:

  • Easy and convenient to use

  • Improves safety awareness and compliance

  • Inductions are verified and recorded as they occur

  • Automated monitoring for expiry and renewals

  • Save time and costs - logistics and venues, no more face to face interviews

  • Self-registration convenience for inductees - available online 24/7

  • Record keeping for compliance - peace of mind management

Transition

Comac Retail Property Group completely understands the difficulty in change and the importance of a seamless handover process and the implications that are evident to all stakeholders.

Comac’s senior team will take leadership of the process, ensuring that the asset is well protected and all information relevant to the asset including operations, leasing, financial and marketing is collected and stowed.

Comac will provide a comprehensive list of items required to ensure a smooth transition that will provide a comprehensive understanding (even if the outgoing agency does not totally comply). The key to sound transition is understanding where the complications lay. Below are some of the issues that can be identified once handover has been completed:

  • Missed rent reviews

  • Lease expiries and missed options

  • Unbilled turnover rents - especially majors

  • Incorrect outgoings charges (particularly Majors)

  • Direct recoverables such as Council rates, water rates and Land Tax (if applicable) not on charged

  • Extended trading charges not recovered

  • Outstanding Bank Guarantees

Similar issues are identified in Contractor Management and compliance.